I should have earned points for a purchase/incentive but I didn’t see my account balance change. Did I get credit?Updated 14 days ago

If your reward points aren't showing in your account, please try the following troubleshooting steps:

- Refresh your browser.

- Log out of your account and log back in.

- If you're expecting referral points, check that your friend has met the referral requirements.

- Check your Rewards History in your Rewards Dashboard to see whether your points have been credited. Your history shows points earned, how and when they were earned, and any points redeemed.

If your points are still missing, please contact our Customer Experience Team via Live Chat or our Contact Us page here.