What happens when I return items or cancel an order?Updated 2 months ago
Your rewards cannot be refunded as cash. However, please see below options if you wish to return or cancel your order using your rewards -
If you choose a REFUND, your rewards will automatically be updated on your account
If you choose an EXCHANGE, your rewards will be converted to additional discount to 'Shop Now' with
If you choose a STORE CREDIT, your rewards will be converted back as a Gift Card
For questions or concerns please contact via our HelpCentre here.