Instant Refunds & Exchanges
What is Refundid Instant Refunds & Exchanges?
Refundid is a fast and secure service that allows you to receive instant refunds (excluding sitewide sale which is EOFY and Black Friday) or exchanges for your returns, without waiting for your items to be shipped back and inspected. With Refundid, y
How do I use Refundid?
Refundid lets you receive your refund or exchange instantly, before sending your items back. 1. Start your return. Click the return link here or visit www.refundid.com. Enter your order details, select the items you’re returning, and choose Instant r
What do I do after receiving my refund or exchange from Refundid?
Once you’ve received your instant refund or exchange through Refundid, the process is complete, but you must still return your items. If you haven’t already, send your returned items back to Muscle Republic using your returns label. - Items must be s
Where do I receive my refund?
When signing up to Refundid, you’re prompted to provide your BSB and account number. Refundid pays you instantly into this bank account.
Is there a limit to how much I can refund on a single return?
Yes, refund limits apply to returns lodged through Refundid. For full details, visit Refundid’s FAQs here.
What items are excluded from Instant Refunds or Exchanges?
Refundid is not available for any non-refundable items, including final sale items, gift cards, hygiene products and free gifts with purchase. Please check Muscle Republic's returns policy here for which items are non-refundable. Refundid is also not
When can I expect to get my refund?
Refunds through Refundid are paid out instantly, typically received in your bank account within 60 seconds after the return is lodged. If the refund is not received within this timeframe, contact Refundid support via [email protected]
Are purchases made with Afterpay eligible with Refundid?
Yes, items purchased using buy now, pay later (BNPL) services, such as Afterpay, are still eligible for an Instant Refund through Refundid. Your refund will be paid into the bank account you provided during the Refundid setup, rather than back to you
Help, I need to contact Refundid!
Not a problem at all. You can contact Refundid's support team directly via email [email protected] or submit an enquiry through their customer portal here.For further information, please find Refundid's Help Centre here and Terms & Conditions here.