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Muscle Republic

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Start my Return

We do not currently offer in-person returns or returns at our Brookvale location.All Australian returns must be lodged through our AU Returns.&#xA0; You can start your return <a href="https://musclerepublic.com/apps/returnsandexchanges?utm_source=chatgpt.com">here</a>.

We do not currently offer in-person returns or returns at our Brookvale location. All Australian returns must be lodged through our AU Returns.  You can start your return here.

Can I return my items in person at the warehouse?

Returns, Exchanges & Refunds

Australia

Returns FAQ's

Can I change my order or shipping address after placing my order?

I didn't receive an order confirmation?

I forgot to apply my discount code, can you help?

Are the items in my cart reserved?

How do I add a bundle to my cart?

Your Order

Returns Policy

How do I lodge my return?

I received the incorrect item, help!

Can I return my Final Sale Items?

Can I return my gift card?

Can I add a discount code in the returns portal?

Can I update my card details after I’ve requested a refund?

What is Refundid Instant Refunds & Exchanges?

How do I use Refundid?

What do I do after receiving my refund or exchange from Refundid?

Where do I receive my refund?

Is there a limit to how much I can refund on a single return?

What items are excluded from Instant Refunds or Exchanges?

When can I expect to get my refund?

Are purchases made with Afterpay and ShopPay eligible with Refundid?

Help, I need to contact Refundid!

Instant Refunds & Exchanges

Can I return my item?

I received a faulty item, what should I do?

Can I return a Final Sale item?

EU & EFTA Right of Withdrawal

Can I exchange my items?

Standard Exchanges

NZ & International

How much does shipping cost?

Which countries do you ship to?

Will there be import & customs fees?

I haven't received my order?

How can I track my order?

How long until my order is dispatched?

Where do you ship from?

Do you ship orders on weekends?

Do you offer same-day delivery?

Shipping

How much is 1 reward point worth?

How do I earn rewards points?

How do I redeem my reward points?

Why can't I see all redeemable vouchers at checkout?

On what items can I redeem my redeem my reward points?

Where can I find my rewards?

Do rewards points expire?

Can rewards points be used together with another discount code?

Do I have to use all my points in one go?

Is there a limit to how many points I can earn?

How is my tier decided?

What happens when I return items or cancel an order?

What happens if a friend I referred returns their order?

How can I get a birthday reward?

How do I get rewards points for writing reviews?

How do I get points for following MSCR on social media?

Can I spend from multiple accounts and merge accounts?

Can I purchase a gift card using my rewards points?

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/incentive but I didn’t see my account balance change. Did I get credit?

I received an error message when referring friends through the email referral box. What went wrong?

I’ve referred several friends but haven’t received any points for it. Is there something else I need to do?

Terms + Conditions

Rewards

What payment methods do you accept?

What currency will I be charged in?

How do I use my Discount, Rewards or Gift Voucher Code?

My payment isn't processing?

Can I use Afterpay?

Payments

How do I redeem my gift card?

How long do gift cards last?

Do you have physical gift cards?

Can I apply multiple gift cards at checkout?

Can I order a Gift Card during a sitewide sale?

Gift Cards

When and how do I get my store credit?

How do I use my store credit?

Store Credit

How do I check my sizing?

When will my item be restocked?

Where are your products made?

How can I care for my Luxe items?

Sizing & Care

Are your leggings squat proof?

Are any of the ranges sweat proof?

How do the Brooke Crop and Brooke Longline compare?

Which bra is the right support for me?

FAQ's

Products

Can I return my items in person at the warehouse?Updated an hour ago