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Muscle Republic

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Once your returned order arrives back at the warehouse, our awesome warehouse team will process this within 3-7 business days and then you&apos;ll receive an email with your store credit.&#xA0; Your store credit is issued via email (p<span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">lease don&#x2019;t forget to check spam inbox) as a Muscle Republic gift card and is valid for 3 Years from issue date.

When and how do I get my store credit?

Store Credit

Can I change my order or shipping address after placing my order?

I didn't receive an order confirmation?

I forgot to apply my discount code, can you help?

Are the items in my cart reserved?

How do I add a bundle to my cart?

Your Order

Returns Policy

How do I lodge my return?

I received the incorrect item, help!

Can I return my items in person at the warehouse?

Can I return my Final Sale Items?

Can I return my gift card?

Can I add a discount code in the returns portal?

Can I update my card details after I’ve requested a refund?

Returns FAQ's

What is Refundid Instant Refunds & Exchanges?

How do I use Refundid?

What do I do after receiving my refund or exchange from Refundid?

Where do I receive my refund?

Is there a limit to how much I can refund on a single return?

What items are excluded from Instant Refunds or Exchanges?

When can I expect to get my refund?

Are purchases made with Afterpay and ShopPay eligible with Refundid?

Help, I need to contact Refundid!

Instant Refunds & Exchanges

Australia

Can I return my item?

I received a faulty item, what should I do?

Can I return a Final Sale item?

EU & EFTA Right of Withdrawal

Can I exchange my items?

Standard Exchanges

NZ & International

Returns, Exchanges & Refunds

How much does shipping cost?

Which countries do you ship to?

Will there be import & customs fees?

I haven't received my order?

How can I track my order?

How long until my order is dispatched?

Where do you ship from?

Do you ship orders on weekends?

Do you offer same-day delivery?

Shipping

How much is 1 reward point worth?

How do I earn rewards points?

How do I redeem my reward points?

Why can't I see all redeemable vouchers at checkout?

On what items can I redeem my redeem my reward points?

Where can I find my rewards?

Do rewards points expire?

Can rewards points be used together with another discount code?

Do I have to use all my points in one go?

Is there a limit to how many points I can earn?

How is my tier decided?

What happens when I return items or cancel an order?

What happens if a friend I referred returns their order?

How can I get a birthday reward?

How do I get rewards points for writing reviews?

How do I get points for following MSCR on social media?

Can I spend from multiple accounts and merge accounts?

Can I purchase a gift card using my rewards points?

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/incentive but I didn’t see my account balance change. Did I get credit?

I’ve referred several friends but haven’t received any points for it. Is there something else I need to do?

When and how do I get my store credit?Updated 6 days ago