Once your returned order arrives back at the warehouse, our awesome warehouse team will process this within 1-2 business days and then you&apos;ll receive an email with your store credit.&#xA0; Your store credit is issued via email (p<span style="color: rgb(0, 0, 0); font-family: &quot;DIN Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.35px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">lease don&#x2019;t forget to check spam inbox)&#xA0;as a Muscle Republic gift card&#xA0;and is valid for 3 Years from issue date.

When and how do I get my store credit?

<main id="isPasted" style="box-sizing: inherit; display: block; overflow-wrap: break-word; color: rgb(22, 22, 22); font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: medium; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;">Your store credit will be sent as a Muscle Republic gift card via email, all you need to do is copy the gift card code into the &apos;discount code&apos; bar at check out to redeem your credit.&#xA0; </main>

How do I use my store credit?

I can&apos;t add a discount code when making a Return/ Exchange...&#xA0; A discount code can&apos;t be used when processing a return in our returns portal.&#xA0; We do offer a &apos;Shop Now&apos; option with complimentary credit to shop instantly for a new item. However, you are unable to add any further discounts or bundles on top of this.&#xA0; If you would like to use a discount with your store credit, please select &apos;Get Credit&apos; on the returns portal. Once you receive your credit, you can then place a new order via our website and apply the discount code along with your store credit, please note you will not receive the bonus Shop Now credit with this option. <hr>Why is it charging me full price for a&#xA0;<span style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">bundle in the returns portal? Bundles can&apos;t be applied during an exchange and the items will be charged at their full price.&#xA0; If you would like to purchase this bundle, you will need to select &apos;Get Credit&apos; in the returns portal. Once you receive your credit, you can then use this credit to shop the bundle on our website.&#xA0; <hr> * Only one discount code can be used per order. A discount code and a rewards code can&apos;t be used in the same order.

Why can't I add a discount code in the returns portal with my Shop Now credit??

Click the 'Contact Us' button and one of our team will help!

Muscle Republic

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Can I change my order once it's been placed?

Can I change my shipping address once my orders been placed?

I didn't receive an order confirmation?

I forgot to apply my discount code, can you help?

Are the items in my cart reserved?

How do I add a bundle to my cart?

Can I pre-order an item?

Your Order

Can I return my item?

How do I lodge my return?

I received a faulty item, what should I do?

I received the incorrect item, help!

Can I return my items in person at the warehouse?

Can I return my Sale/ Outlet item?

Can I return a gift?

Can I return my gift card?

Why can't I add a discount code in the returns portal?

AU Returns

NZ + International Returns

Returns

Can I exchange for a new size?

Can I exchange for a different item, style or colour?

What is Instant Exchange? (AU Only)

Can I exchange an exchange?

Can I make an exchange in person?

AU Exchanges

Can I exchange my items?

NZ + International Exchanges

Exchanges & Store Credit

Returns & Exchanges

How much does shipping cost?

Do you offer Click & Collect?

Which countries do you ship to?

Will there be import & customs fees?

I haven't received my order?

How can I track my order?

How long until my order is dispatched?

Where do you ship from?

Do you ship orders on weekends?

Shipping

How much is 1 reward point worth?

How do I earn rewards points?

How do I redeem my reward points?

Why can't I see all redeemable vouchers at checkout?

On what items can I redeem my redeem my reward points?

Where can I find my rewards?

Do rewards points expire?

Can rewards points be used together with another discount code?

Do I have to use all my points in one go?

Is there a limit to how many points I can earn?

How is my tier decided?

What happens when I return items or cancel an order?

What happens if a friend I referred returns their order?

How can I get a birthday reward?

How do I get rewards points for writing reviews?

How do I get points for following MSCR on social media?

Can I spend from multiple accounts and merge accounts?

Can I purchase a gift card using my rewards points?

Why didn’t I earn points on my purchase?

I should have earned points for a purchase/incentive but I didn’t see my account balance change. Did I get credit?

I received an error message when referring friends through the email referral box. What went wrong?

I’ve referred several friends but haven’t received any points for it. Is there something else I need to do?

Terms + Conditions

Rewards

What payment methods do you accept?

What currency will I be charged in?

How do I use my Discount, Rewards or Gift Voucher Code?

My payment isn't processing?

Can I use Afterpay?

Can I pay when I pick up my Click & Collect?

Payments

How do I redeem my gift card?

How long do gift cards last?

Do you have physical gift cards?

Can I apply multiple gift cards at checkout?

Can I order a Gift Card during a sitewide sale?

Gift Cards

How do I check my sizing?

When will my item be restocked?

Where are your products made?

How can I care for my Luxe items?

Sizing & Care

What's the difference between the Biker Shorts, Live Shorts and Luxe V2 Shorts?

What's the difference between the Elevate and Inspire Leggings?

What's the difference between the Training Range and Luxe Collection?

What's your most supportive Sports Bra?

What's the best Sports Bra for low support and comfort?

Do all your Sports Bra's have removable padding?

What's the difference between the Mens Loose Tee and Sydney Tee?

What's the difference between the Men's Rocky Muscle Tank and Loose Tank?

FAQ's

Products

What is on sale? 🤑

When does the sale start? 🤩

When does the sale end? 🕐

Is there a discount code? 💥

Can I save items in my cart? 🙋

How do I activate my free gifts? 🤗

Can I use my store credit? 🛒

Can I use my Loyalty Rewards Points?👈

Will bundles be available during the sale? 🤔💭

If i make a mistake on my order, can I make a change? 😬

Do you offer exchanges or refunds?💭

How long will it take to receive my order? 🚚

If I select EXPRESS Shipping, will my order be prioritised?🚚

Can I use BUNNY10 or receive the freebie through the returns portal? 👀

Can I still click & collect during Easter Sale?🛍

What size should I order? 😳😳

How can I contact MSCR? 🧐

Easter Sale