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NZ + International Returns

Can I return my item?

You're able to opt for Refund or Store Credit within 30 days, sadly No Exchanges. All items must be in original condition, unworn, unwashed and with tags intact.Please allow up to 7-10 business days for the refund to be processed back to your origina

How do I lodge my return?

Click here to start your return! 1. Log in using your order number and email address2. Select the item you'd like to return3. Click the reason4. Download the returns label and post your item back5. Refunds and Store Credit will be issued once your it

I received a faulty item, what should I do?

We're so sorry to hear you received a faulty item! Please feel free to drop us a message in the LiveChat below or Contact Us Here with the Return Order subject line and we will assist as soon as possible! We will assist as soon as possible and get a

I received the incorrect item, help!

We're so sorry to hear you received the wrong item! Please feel free to drop us a message in the LiveChat below or  Contact Us Here with the Return Order subject line and we will assist as soon as possible! We will assist as soon as possible and get

Can I return my Sale/ Outlet item?

If your item was purchased during a sitewide sale period it sadly can't be returned for a refund, you can only opt for store credit.Click here to start your return! 1. Log in using your order number and email address2. Select the item you'd like to r

Can I return a gift?

Unfortunately, right now we don't accept returns for gift orders outside of Australia.

Can I return my gift card?

Unfortunately, Gift cards cannot be returned or refunded for cash.