Can I return my item?
Return Policy. *If you are an international customer, your order is eligible for a refund or store credit only. Unfortunately, we are unable to offer exchanges for international orders.
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AU Returns
How do I lodge my return?
You can return your items within 30 days if they meet our return requirements outlined in our Returns Policy here.To start your return:1. Visit our Returns & Exchanges Portal here.2. Select the reason for your return.3. Choose your preferred outcome:
I have a faulty, what should I do?
We're so sorry to hear you received a faulty item! If you've received a Faulty Item, you can submit a claim for a Refund, Store Credit, or Exchange through our Returns & Exchanges Portal here - https://musclerepublic.com/apps/returnsandexchanges/Once
I received the incorrect item, help!
Mistakes can happen, we're sorry! If you receive an item or size that is different to what you ordered, you will need to follow the steps below so we can get the correct item sent to you...1. Start your AU Return here 2. Select the item you were supp
Can I return my items in person at the warehouse?
Our Click & Collect service at Brookvale will be unavailable until further notice - thanks for your understanding!. Alternatively, please use our easy AU return portal here.
Can I return my Final Sale Items?
Please note FINAL SALE items are final sale and no returns or exchanges are accepted (unless faulty).
Can I return a gift?
No worries, just follow these steps...
Can I return my gift card?
Unfortunately, Gift cards cannot be returned or refunded for cash.
Can I add a discount code in the returns portal?
Let us explain...
Can I update my card details after I’ve requested a refund?
Unfortunately, we’re unable to change the payment method once an order has been completed. All refunds must be issued back to the original payment method used at checkout, and we’re unable to process manual refunds via bank transfer.